First Steps Following A Storm

First Steps to Roof Restoration After a Hail or High-Wind Storm

Texas homeowners know that storms don’t take long to leave their mark. In Plano and throughout North Dallas, sudden bursts of hail and high-speed wind can batter a roof in minutes — shattering shingles, weakening flashing, loosening ridge caps, and causing hidden leaks that may take weeks to surface. The aftermath can feel overwhelming, especially when insurance, damage documentation, and repairs all demand attention at once.

The good news: taking the right first steps protects your home, simplifies the insurance process, and ensures you receive the roof restoration you truly need — not the bare minimum. The key is knowing how to respond immediately after a storm so damage doesn’t spread and your claim is fully documented from the beginning.

At Concord Roofing and Construction, we’ve helped thousands of Plano-area homeowners restore their roofs quickly and reliably after severe weather. This guide walks you through exactly what to do next.

1. Start With Safety — Before Anything Else

After a storm, homeowners naturally want to know whether their roof is okay. But storm-damaged roofs can be unstable, slippery, and littered with sharp debris.

Avoid climbing onto the roof. Instead, check for signs of damage from the ground:

• Shingles scattered in the yard or driveway
• Visible dents in gutters, downspouts, metal flashings, or roof vents
• Lifted or flapping shingles
• Tree branches or debris on the roof
• Cracked skylights or windows
• Granules collecting near downspouts

Inside, watch for:

• Water spots on ceilings or walls
• Damp insulation in the attic
• Peeling paint or bubbling drywall
• Musty odors near the attic or upper floors

Even if there’s no leak yet, the roof may still be compromised. A single lifted shingle can allow water intrusion over time.

2. Document the Storm Damage Thoroughly

Insurance claims go much more smoothly when homeowners provide clear visual evidence. Documentation also prevents an insurance adjuster from overlooking storm-related issues later in the process.

Recommended photos and videos include:

• All visible exterior roof damage (taken from the ground)
• Damage to siding, skylights, windows, screens, and gutters
• Fallen tree limbs or debris touching the roof
• Hail strikes on AC units, fencing, grills, or patio furniture — these help prove storm intensity
• Interior water intrusion and ceiling stains
• Attic moisture or damp insulation (if safely accessible)

Tip: Place a coin or tape measure next to hail dents or shingle bruising to show scale.

You don’t need to prove the exact cause — just document what you see. Your roofing contractor and insurance inspector will handle the technical evaluation.

3. Call a Qualified Roofing Professional for a Storm-Damage Inspection

Before calling insurance, it’s best to get a professional roofing inspection — otherwise, the claim may only include visible damage rather than full damage.

A reputable contractor will:

• Perform a full roof and attic inspection
• Identify immediate risks that may not be visible from the ground
• Use drones or roof-mounted cameras for evidence
• Provide photos and written documentation of damage
• Offer guidance before you contact insurance

At Concord Roofing and Construction, our storm-damage inspections in Plano, Frisco, McKinney, Allen, and the North Dallas area are free, and there is never pressure or obligation. Our job is to help homeowners understand the full scope of what the storm did — not guess.

4. File the Insurance Claim (With Evidence Ready)

Once you have your inspection report and photo documentation, it’s time to contact your insurance company.

When you file, be ready to provide:

• The date of the storm
• A general description of the damage
• Confirmation that a professional inspection has been completed

You do not need multiple roof estimates — in fact, insurance will typically set the initial scope of work based on the adjuster’s findings. However, this is where many homeowners need support: adjusters can accidentally overlook storm-related structural damage if there is not a qualified roofing expert present.

Concord Roofing and Construction can meet with the adjuster at your home to ensure all damage is included in the scope — not just cosmetic shingle replacement. This prevents unexpected out-of-pocket expenses later.

5. Choose a Contractor and Schedule Repairs Quickly

Once your claim is approved, don’t delay the repairs. Storm damage rarely stays isolated — it tends to worsen with each new cycle of rain and heat.

Delaying roof restoration may lead to:

• Leaks
• Mold and moisture damage
• Decking rot
• Structural problems
• Higher energy bills due to damaged ventilation and insulation

Depending on the type and extent of damage, professional storm restoration may include:

• Shingle replacement
• Underlayment and decking repairs
• Flashing, starter strip, and ridge cap replacement
• Ventilation system evaluation and upgrades
• Full roof replacement if the system was compromised

Once materials are selected and weather permits, repairs can typically be completed within one to three days.

Storm-Tough Roofing Options for North Texas Homes

Not all roofing materials perform the same during hail and wind events. Many Plano and Frisco homeowners are now upgrading to better impact resistance during storm restoration.

Common upgrade choices include:

• Impact-rated shingles (Class 3 or Class 4)
• High-temperature ice and water underlayment
• Upgraded ridge ventilation
• Premium metal or synthetic ridge caps
• Algae-resistant, heat-reflective shingles for energy savings

Choosing higher-quality materials now can reduce damage during future storms — and in some cases lower annual homeowner insurance premiums.

Concord Roofing and Construction can provide options during your consultation.

6. Protect Your Home With Post-Storm Preventative Maintenance

Once your roof is restored, don’t stop there. A few simple steps can increase storm resilience and maximize roof life.

Recommended long-term protection:

In the Dallas–Fort Worth area, roofs face heat, UV exposure, high humidity, and seasonal storms — maintenance matters.

FAQ: Storm Damage Roof Restoration in Plano, TX

How do I know if hail damage is serious?
Even if shingles look mostly intact, hail bruising can break the shingle’s protective mat. This often leads to leaks months later. A professional inspection is the only way to confirm structural damage.

Will my insurance premiums go up if I file a claim?
A storm-related claim is normally considered a catastrophic weather event and typically does not raise premiums individually. However, delaying repairs can lead to non-renewal risks.

Do I need multiple roof estimates for insurance?
No. Insurance determines pricing based on Xactimate (industry-standard software). The key is ensuring the adjuster’s scope reflects all storm damage — not just surface repairs.

Can Concord Roofing and Construction meet with my insurance adjuster?
Yes — and most homeowners prefer it. We provide documentation and ensure that the adjuster sees what we saw during inspection.

What if the adjuster misses damage?
We can help file a supplement with additional photo evidence. This is normal and common in storm claims.

How long does roof restoration take?
Once the claim is approved and materials are delivered, most roofs are completed in one to three days. Larger or specialty installations may take longer.

Restore Your Roof With Confidence

Storm damage can be stressful — but you don’t have to face the process alone. For more than 20 years, Concord Roofing and Construction has been a trusted leader in hail and wind damage roof restoration in Plano and the North Dallas region.

Why local homeowners choose us

• Local, licensed, and insured
• Free storm-damage roof inspections
• Insurance claim assistance from start to finish
• Adjuster meetings and documentation support
• Fast restoration using high-quality materials built for Texas weather